Live health of the Online Water Bill platform. The indicator in our site footer reflects this page. Critical parts of the stack are checked automatically.
These parts of the platform are checked automatically every two minutes. The footer indicator reflects the worst status among them.
Association staff billing tools and member-facing portals such as yourassociation.onlinewaterbill.com.
Customer accounts, billing records, meter data, and secure sign-in.
Card and bank payments when members pay online. Card numbers never touch our servers.
The green dot is not decorative. It summarizes the worst status among the components above. When everything is healthy, you will see All systems operational. If something is wrong, the label changes and this page shows which part is affected.
Association staff with an urgent billing issue can reach us directly. For ongoing support commitments, see our Support Agreement & SLA.
Call (479) 858-2002 or use our contact form.