System status

Live health of the Online Water Bill platform. The indicator in our site footer reflects this page. Critical parts of the stack are checked automatically.

Checking systems…

What we monitor

These parts of the platform are checked automatically every two minutes. The footer indicator reflects the worst status among them.

  • Billing application & customer portals

    Checking…

    Association staff billing tools and member-facing portals such as yourassociation.onlinewaterbill.com.

  • Database & authentication

    Checking…

    Customer accounts, billing records, meter data, and secure sign-in.

  • Online payment processing

    Checking…

    Card and bank payments when members pay online. Card numbers never touch our servers.

What the footer indicator means

The green dot is not decorative. It summarizes the worst status among the components above. When everything is healthy, you will see All systems operational. If something is wrong, the label changes and this page shows which part is affected.